Careers At UniWyo

All candidates must complete a UniWyo FCU Application and submit a resume to:

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Human Resources
UniWyo FCU
1610 East Reynolds
Laramie, WY 82072

Click here to download our application in Microsoft Word Format.

Any interested applicant in need of reasonable accomodations from UniWyo FCU, may call Human Resources at 307-721-5647. UniWyo is an Equal Opportunity Employer.

Member Services Officer (2 Positions Available)

Position:                     Member Services Officer
Range of Pay:              $12.84 to $17.99 per hour, Range 38
Benefits:                     Yes
FLSA Status:              Non-Exempt
Employment Status:    Full Time

EXAMPLES OF DUTIES: Receives, responds and assists with incoming calls. Promotes and sells products and services in person or by phone. Establishes, maintains, and closes a variety of financial savings accounts within established boundaries. Coordinates and assists with the administrative duties for consumer loans. Offers all products that are associated with loans. Issues ATM and debit cards. Enthusiastically promotes UniWyo FCU products and services. Initiate appropriate documentation to complete the loan. Ensure Credit Union policies and procedures are adhered to. Exercises as decisive authority of final approval or rejection for loan requests up to $40,000 dollars. Completes appropriate loan documentation.

Responds to member’s requests, concerns problems, and complaints regarding their accounts. Communicates and conveys information to members. Identifies member’s needs and directs them to appropriate departments. Evaluates and promotes products that may be beneficial to members. Responds to members questions in a timely fashion accurately and concisely.

Performs a combination of correspondence related functions. Compiles information and routes to appropriate departments. Prepares, updates and maintains files. Enters data into electronic and/or manual recording systems. As required assist the Vice President Operations. Responds to inquires made in writing, by phone and/or in person.

Assists with the training of new member service representatives. Recommends changes to existing policies and procedures.

Performs other duties as assigned or required.

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS:

Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations.
Knowledge of the Credit Union’s policies and procedures.
Knowledge of the principles of file and records management.
Knowledge of the principles of customer service.
Skill in assessing and prioritizing multiple tasks, projects and demands.
Skill in working within deadlines to complete projects and assignments.
Skill in assessing, analyzing, identifying and recommending solutions to problems.
Skill in establishing and maintaining effective working relations with co-workers, other UniWyo FCU employees, representatives from other credit unions, general public and/or others having business with UniWyo FCU.
Skill in operating a personal computer utilizing a variety of software and operating systems/applications.

MINIMUM QUALIFICATIONS:

A high school diploma or GED AND one (1) year of relevant accounting, banking, sales or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Additional Requirements:

Must be proficient in word processing and current spreadsheet software.

May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds.

May be exposed to potential physical harm and infectious diseases.

May be required to work outside the traditional work schedule.

An application is required through the UniWyo FCU Human Resources, 1610 E. Reynolds St., or www.uniwyo.com. Interested applicants in need of reasonable accommodations may call Human Resources at 307-721-5647. Open till filled. Initial application screening begins 5/9/08. E.O.E.