estatement frequently asked questions
How do I enroll for eStatements?
You simply sign into your home banking account and click the "eStatements" link on the sub-menu to the right . After you click the link just follow the prompts through to complete the process.
What information is available through UniWyo Federal Credit Union's eStatement program?
Members can receive their membership account statements free via our secure Home Banking website.
How much does UniWyo Federal Credit Union's eStatement program cost?
There is no charge for our eStatement program. In fact, once you're an eStatement member, you'll be eligible to receive special credit union product offers via email.
Is my eStatement membership account information protected from others viewing it?
Your information is protected with the latest security features and requires a password that only you will know to access the information. UniWyo Federal Credit Union's eStatement program also uses 128-bit encryption security to ensure that your private information stays private.
What kind of computer equipment and software program is needed to use UniWyo Federal Credit Union's eStatements?
You do not need any special computer configuration or software package to access your eStatements, just a computer, a modem, Internet access and an Internet browser that supports 128-bit encryption. Microsoft Internet Explorer 5.5 or higher, Mozilla Firefox 2.0 or higher, Netscape Navigator 4.75 or higher, CompuServe 2000, and AOL 5.0 or higher provide the security encryption required for UniWyo Federal Credit Union's eStatement program.
What if my Internet browser is not one of the versions needed to access my account information?
Both Microsoft and Mozilla offer free download upgrades of their browsers on their respective homepages. The icons below will link you to the browser's download page.
How do I view my Statement?
Your statement can be accessed from UniWyo Federal Credit Union's Online Banking. Login to Online Banking and click on eStatement.
What if I accidentally delete my email notification that my statements are ready? Can I still view them?
Even if you delete the email notification you can access your eStatements through UniWyo Federal Credit Union's Online Banking.
What if I no longer want to receive my statement electronically? How do I stop receiving eStatements?
You can switch back to the paper version of your statements at any time. Contact a credit union representative by phone at 307-721-5600 or email eStatements@UniWyo.com and ask to change your statements back to paper. Certain accounts require enrollment in eStatements.
Can I have my eStatement email notification sent to two different email addresses?
We can only send your eStatement notification to one email address; however, you can access your statements via any computer with Internet access. Simply go to the eStatement menu on UniWyo Federal Credit Union's homepage.
I didn't get an email confirmation after I signed up - did i do something wrong?
Email confirmations are only sent after your application has been approved. This usually happens weekly. If you have not recieved an email notification welcoming you to eStatements within a week of enrollment, please call 307-721-5600.
How can I get a paper copy of my statement?
You can print any statement or notice from your library of available statements and notices. If you would like to print a copy, there are three different options to do so:
- Selecting File/Print from the menu bar at the top of the eStatement screen;
- Clicking on the Printer-Friendly Text Only View option under the masthead; or
- Clicking on the Download Statement as PDF file option under the masthead.
(NOTE: With options #1 and #2 you may have to adjust your printer margins the first time you print by selecting File/Page Setup from the menu bar and setting the left and right margins to .25 each)
You may also request a paper copy of your statement any time for a fee by calling the credit union.
Can joint members sign the enrollment form for eStatements?
Yes, any member on the membership account can sign an account up for eStatements.
Will I automatically get my credit card statements via eStatements if I enroll my membership account?
Monthly credit card statements are not available at this time through eStatements.
How do I notify the credit union of my new email address?
You can contact a credit union representative by phone at 307-721-5600 or email eStatements@UniWyo.com.
When, during the month, will my eStatement be available online for my viewing?
Your eStatement will be available approximately the first week of the month.
How long will the statement remain 'online'?
UniWyo Federal Credit Union's eStatement program will provide the last 18 months statements.
Can my eStatement information be exported to other programs?
UniWyo Federal Credit Union eStatements can be saved as a text file and imported into Microsoft Word or another text program.