Ace FAQs

24/7 around the clock service.

All you need to know about Ace.

You should have answers as a need arises and UniWyo aims to assist our members in the quickest, most efficient manner. Ace is able to provide support for general questions 24/7. All interactions with Ace are secured by the latest encrypted technology.

Ace is able to understand and respond in English. Ace can respond to many different questions and is constantly learning and evolving to best serve you.

Ace is able to understand and respond to English.

Of course! If Ace cannot answer your question, you will be given the option to be transferred to a Contact Center Officer, unless it is after hours. If this is the case, you will be able to leave a message and someone will get back to you during business hours. 

Ace is only available over the phone. You are able to call (307) 721-5600 or toll-free (866) 486-4996 and speak to Ace 24/7! 

UniWyo is a full-service credit union with branches in Casper, Cheyenne, Cody, Douglas, Glenrock, Laramie, and on-campus at the University of Wyoming.