Save time, money and a lot of hassle by paying your bills online.

  • ​​​​​Log in 
  • Select the account you are needing to view
  • To view all account activity, view the Activity tile or Transactions in the mobile app

Checks deposited into an account must be made payable to an account holder.

After submitting the check, you will see “payment successfully scheduled” at the top of the screen. Within the Deposit Check feature, under Recent activity, you will see the status of your check. It will say one of three things:

  • Accepted. This means the image and amount of your check were accepted.
  • Rejected. This means that the item was rejected. There are multiple reasons why a check may be rejected. If you have questions, please contact us: (307) 721-5600
  • Needs Review. This means that the check must be manually reviewed before being accepted.
     

Courtesy Pay is an optional service the credit union offers for your checking account when the available balance in your account is not enough to cover a transaction, resulting in an overdraft, we will pay it anyway. We can cover your overdrafts in two different ways:
We have standard overdraft practices that come with your account.
We also offer overdraft protection plans such as a link to a savings account or an overdraft line of credit, which may be less expensive than our standard overdraft practices. To learn more, ask us about these plans. This notice explains our standard overdraft practices. 
We DO authorize and pay overdrafts for the following types of transactions:

  • Checks and other transactions made using your checking account number
  • Automatic bill payments

We DO NOT authorize and pay overdrafts for the following types of transactions unless you opt in to Courtesy Pay:

  • ATM transactions
  • Debit card transactions

We pay overdrafts at our discretion, which means we DO NOT guarantee that we will always authorize and pay any type of transaction. If we DO NOT authorize and pay an overdraft, your transaction will be declined. 
Under our standard overdraft practices:

  • We will charge you a fee of up to $30.00 each time we pay an overdraft.
  • The maximum number of fees you will be charged in one day is $150.00 (5 fees).
  • Your account may be overdrawn up to $750.00. If your account reaches a balance of negative 750.00 all transactions will be declined. Accounts must be brought positive once every 30 days. 

If you want us to authorize and pay overdrafts on debit card transactions, call (307) 721-5600.
 

UniWyo offers Skip a Pay programs through out the year. If you have an eligible loan to skip, you may do so during the Skip a Pay period.  Requestion a Skip a Pay is currently not available on the mobile app. However, you may log into your online banking account and fill out the Skip a Pay request in the account options tab. 

Click on your picture, then choose the pencil icon to edit the photo or update a new one. 

We think you will enjoy the convenience of:

  • Single sign-on for online and mobile banking
  • Consistency across all devices
  • Logging in with two-factor authentication
  • Adding notes, tags, and pictures to your transactions
  • Manage your debit cards
  • Plus, check out what’s coming to our new mobile app
  • Easier access to credit card, and bill pay information
  • Manage external transfers, mortgages, and multiple account profiles

You can access the new digital banking and your account on a desktop, laptop, mobile phone, or other internet-accessible device. Simply log in with your existing online banking credentials to both online and mobile banking. There are two access points:

  1. Visit our website at www.uniwyo.com and click Log In to get started
  2. Download the NEW mobile banking app from the Google Play or Apple Store
     

Yes, you will need to delete your old UniWyo app and download the new app.

To access your credit card account in digital banking:

  • Log in to either digital or mobile banking
  • On the dashboard, click on your credit card from the account list
  • On the credit card account details page, from the options section, click on the Manage Credit Cards link
  • A new window will pop up where you can manage your credit card accounts(s)

Note: You will not see your credit card transactions from the credit card page before clicking on the Manage Credit Cards link.
 

Online:
When accessing on a browser, click on your name at the top right hand corner of the screen and select “Sign Out”.  You will be taken to our website homepage and your session will be closed.
Mobile:
In the mobile app, closing the app or opening another app will automatically log you out.  

Text banking is no longer available and has been replaced with digital banking through a more secure online and mobile experience.

Whatever device you are on, it's easy for you to start a secure conversation with the credit union:

  • Log in to digital banking via the Login button on the website or via the mobile
  • From a desktop, click on the envelope icon in the upper right-hand corner of digital banking or select Conversation from the dashboard of mobile banking.
  • Click Start a conversation or click the conversation icon on mobile.
  • Type your message and click Send.
  • A Contact Center Officer will respond shortly.

Two-Factor authentication uses a unique one-time access code to verify identity and log on to digital banking. If you are unable to receive text (SMS) messages, you can choose to receive your access code via a phone call.

  • On the verification code screen click Try another way located beneath the Verify button
  • Select Phone Call and click Next
  • You will receive an automated phone call that will provide your access code (Have a pen and paper ready)
  • Return to the verification code screen
  • Enter your access code and click Verify
  • If you are still having trouble, contact the credit union to ensure we have the correct phone number on file.

Credit card transactions are now available on the account details page, you can see/do all the following from your credit card account:

  • Transactions: Description, Post Date and amount
  • Balances: Limits, Balance and Available
  • Additional Details: Payment info, interest rate and credit utilization
  • Payments: The ability to make payments through transfers

This error is present during the log in process and typically means that your account has been locked. This can happen for a variety of reasons but is easily resolved. Please contact us via phone at (307) 721-5600 or chat for assistance unlocking your account.

You can update your phone number, email address, or primary address in digital banking.

  • Log In
  • Click on the User Profile icon and click Settings
  • Click Edit next to your phone, email, or address (address updates are not available in the mobile app)
  • Verify your password
  • Edit your contact information
  • Click Save

Phone and email updates will happen immediately.  All address updates will be reviewed by a Contact Center Officer and you may be contacted for additional information.
 

You can add accounts from other financial institutions inside Money Manager. This will provide you with a display of that account, but will not allow you to perform any transactions.
To begin:

  • Log In and navigate to the Accounts section 
  • Select Connect Institution in the right menu or tap the + in the top right corner in mobile and select Connect Institution
  • Search for or select your financial institution from the list
  • Sign on to the financial institution with your username and password

You can rename any account in digital banking.

  • Log in 
  • Select an account from the Accounts section
  • Select Settings from the options menu
  • Next to the account name, select Rename
  • Type the new name, and then select Save

Alerts can be deleted at any time in digital banking.

  • Log in 
  • Select the account you would like to edit up an alert for
  • Click Alert preferences in the menu or Manage alerts in mobile
  • Under Alerts 
  • Click Edit next the alert you would like to change
  • Click the Trashcan icon or click Remove in mobile

Alerts can be edited at any time in digital banking.

  • Log in 
  • Select the account you would like to edit an alert for
  • Click Alert preferences in the menu or Manage alerts in mobile
  • Under Alerts 
  • Click Edit next the alert you would like to change
  • Change your criteria for the alert
  • Click Save

To delete an alert, you can simply click the Trashcan icon or tap Remove in mobile
 

Checks can be re-ordered through digital banking.

  • Log in
  • On the dashboard click on your checking account from the account list
  • On the account details page, from the options section click on the Reorder checks link

Account transactions can be searched in digital banking by amount, date, tags, etc.
Online:

  • Log in
  • Click Accounts
  • In the Accounts section, select the account you would like to search
  • In the Activity section, select the magnifying glass icon
  • Click on the Search and sorting options to open Advanced Search in digital banking 
  • On the Advanced Search window, you can select specific search filters and select Search

Mobile app:

  • Log in
  • Select your account you want to search
  • Select Transactions
  • Tap the magnifying glass icon
  • Tap the gear icon to use Advanced Search options 

You can use digital banking to pay a bill or pay a person.

  • Log in
  • Select Move Money > Payments or Tap Pay under your account in mobile
  • If it is your first time using Payments, it will ask you to enroll, click Enroll
  • Select Pay a bill or Pay a person (online only)
  • Select the merchant or person you would like to pay
  • Select an account to take funds from, and then input the Amount
  • If you would like to set the date for the payment, Select More options and select the desired date
  • Select Submit
     

You can use digital banking to pay a bill or pay a person.

  • Log in
  • Select Move Money > Payments or tap Pay under your account in mobile
  • If it is your first-time using Payments, it will ask you to enroll, click Enroll
  • Select Pay a person > Person to pay (To add a new person, select Add another person and fill out the necessary information) or select the person to pay in mobile
  • Select an account to take funds from, and then input the Amount
  • If you would like to set the date for the payment, Select More options and select the desired date
  • Select Submit

This error is present during the log in process and typically means that your credentials didn't match our records. Try entering your credentials one more time. If the error persists, please contact us via phone or chat for further assistance.
Contact us at (307) 721-5600. 

This error is present during the log in process and typically means that your account information does not match our records. Please contact us via phone or chat to confirm we have the correct phone number and username on record.
Contact us at (307) 721-5600.

You can pay your loan from another financial institution by using external transfers. 

You spoke and we listened. We are now simplifying our online and mobile banking into one platform. Our new digital banking experience provides convenience with enhanced security, new features and functionality.

  • Convenient
  • Single sign-on for online and mobile banking
  • Display responds to all device sizes
  • Universal experience for online and mobile banking
  • Secure
  • Enhanced security with two-factor authentication (Text code to sign-on)
  • Touch ID now available for newer Android devices
  • New Features
  • Manage debit and credit card (activate/freeze debit card)
  • Ability to access multiple accounts with a single sign-on (Account Toggle)
  • Easier access to credit card, and bill pay information
     

You can make transfers between your UniWyo accounts and other financial institutions once an external account has been verified.
To create an external transfer:
Online:

  • Click Move Money > Transfers > Make a Transfer 
  • Choose your from account
  • Choose your external to account
  • Type in your transfer amount
  • Click More Options to change the frequency and date if desired
  • Click Submit
  • Mobile app:
  • Tap on the slideout menu
  • Tap Transfer
  • Tap Make a Transfer
  • Choose your from account
  • Choose your external to account
  • Type in your transfer amount
  • Tap Submit

Yes. You will be able to easily transfer money from your UniWyo share accounts to your UniWyo loans.

Yes. You will have access to up to 3 years of eStatements as well as tax documents.

Sure! The Apple app is available on the App Store and the Android app is available on Google Play.

You can recover your account by going through the Forgot? password steps.
  • Visit uniwyo.com
  • Click the Log In button or your UniWyo app (available at Google Play or Apple store to download now)
  • Enter your username and password
  • Enter the one-time access code sent to your phone
  • Read Terms & Conditions and click Accept
  • You are in!
  • If you need further assistance, please contact us at (307) 721-5600
     

Currently, the only Personal Financial Management applications that UniWyo supports is Money Manager (accessible inside of UniWyo online banking)

You can make transfers between your UniWyo accounts and other financial institutions once an external account has been verified.
To add an external account :

  • To set up an external transfer on a desktop:
  • Log In to Digital Banking
  • Click Transfers
  • Click +External Account to set up a new linked account
  • Enter account information and submit
  • Confirm a deposit amount into your other financial institution
  • Finally, schedule a new one-time or recurring transfer
  • To set up an external transfer on the app:
  • Log in and click  
  • Click Accounts on the left-hand menu board
  • Click + button on the top right and select Make External Transfer to set up a new linked account
  • Enter account information and submit
  • Confirm the two deposit amounts to your other financial institution (This may take 1-3 business days to arrive. There is no longer a charge for Micro Deposits when testing a first time External Transfer.)
  • Finally, schedule a new one-time or recurring transfer

**Please be aware that this connection is only to be set up with other accounts on which you are authorized.**
To verify the two trial deposits please go to: MAIN MENU (Three Horizontal Lines in Top Left Corner) > PRIMARY MEMBER'S NAME > SETTINGS > EXTERNAL ACCOUNTS. 
To make a payment in Digital Banking using an External Transfer please do the following: Select TRANSFER > select FROM: other financial institution > select TO: loan > Enter Amount > SUBMIT
 

For the first time logging in to Quicken, Quickbooks or Mint after a digital banking update you will need to reconnect all accounts in order to reactivate your feed. You will need to do the following actions on Quicken:

  • Log in to the new online banking system first to verify access and set up Two-Factor Authentication
  • Log in to your Quicken software
  • Always take a back-up of your software before performing any new action
  • Find the account you wish to update
  • Click the Actions option on the account
  • Click Edit Account details
  • Select Online Services and Reset Account or Deactivate/Reactivate account
  • Ensure that you are using Express Web Connect option (Direct Connect is not supported)
  • Insert your username and password
  • Select how you would like to receive your one-time passcode
  • Complete the setup and review your transactions

You may have to perform this action for each share on your account in order for all of them to link. Quickbooks and Mint follow the same process but have varying on screen prompts.

To access your credit card account in digital banking:

  • Log in to either digital or mobile banking
  • On the dashboard, click on your credit card from the account list
  • On the credit card account details page, from the options section, click on the Manage Credit Cards link

A new window will pop up where you can manage your credit card accounts(s) and make credit card payments

To view all available details of your loan, select your loan under the Accounts section in the mobile app or online banking to get to the details screen.

Authy is a free mobile/desktop app for two-factor authentication that can be used to access digital banking. (include link)
Some advantages of the Authy app:

  • Your data can be backed up to Authy's server if your phone is lost or stolen - and afterward, you can log out the old phone, too (settings: remove device).
  • You will receive a push notification if someone else is trying to access your account via SMS.
  • You may sync multiple devices to one account - even copy and paste a token right from the desktop Authy app into the website you need to access.
  • If you are traveling, the app doesn't need an SMS with roaming charges... just use the code generated in the app.
     
  • Log in
  • Click Move Money > Payments, or under the Payment tile in the mobile app
  • Select the payment you wish to cancel
  • Click Edit and the trashcan icon, or tap Delete in the top right corner in the mobile app
  • Confirm deletion
     

Online:

  • Log in to digital banking
  • Click Move Money > Remote deposits
  • Here you can view your deposited checks. You can click on a deposited check to see the front and back images.

Mobile App:

  • Log in to the mobile app
  • On the Deposit Check tile, tap View all
  • Under Recent activity, you should see your mobile deposits. You can tap on a deposited check to view the front and back images.
     

Contact your mobile provider to report the device lost/stolen. Log in to digital banking and remove the device.

  • Once logged into digital banking, click your name and then click Settings.
  • Click Security on the left side, and under the Recently used devices, remove the lost/stolen device.
  • Reset the two-factor authentication if your lost/stolen device is the device you used for one-time access code
     

You may check the “Don’t ask for codes again on this computer” box if you do not want to receive a confirmation code phone call or text each time you log in. If you prefer to input a confirmation code with each use, you can leave the box unchecked or use the 2-Factor Authentication app to deliver the code. 
In the Mobile Banking app, you can bypass the password prompt by setting up a fingerprint (or other biometric) sign-in or 4-digit security code.
We do not recommend having your browser save your password.
Note: If you ever want to remove a device and reset your security settings, you can change them in settings once logged in to digital banking.
 

If the accounts are not available to delete in Digital Banking, please click on Support to request the deletion. One of our member consultants will be able to process the request for you.

  • You can sign up for eStatements at any time within Digital Banking. 
  • After logging in, click on an account in your list and then select Settings from the right menu.
  • Under one of your accounts, click the Enroll link next to Documents.
  • Click the checkbox next to Enroll all accounts and click the Save button.
     

If you would like to use Authy for multi-factor authentication in digital banking:

  • Please start by downloading the Authy App.
  • Next, you will need to set up your Authy account using the same phone number you used for digital banking enrollment (works best with a mobile number).
  • You will need to choose how you would like to receive the Authy registration code.
  • Enter the registration code you received either by text or phone call.
  • Then, log in to Digital Banking and choose the "Authenticator App" choice from the verification code option list and click Next.
  • Authy will send a code notification. Copy the code from the app. (Please make sure you have enabled notifications for the Authy app.)
  • Enter the code and successfully log in.
  • Set up Authy for your desktop
  • If you would like to use Authy for multi-factor authentication in digital banking:
  • Please visit (link) and choose your Operating System under the Desktop section and click Download and install the application.
  • Next, you will need to set up your Authy account using the same phone number you used for digital banking enrollment (works best with a mobile number) and your email.
  • You will need to choose how you would like to receive the Authy registration code.
  • You will receive a registration code via the method you chose on the previous step.
  • Enter the verification code you received, 
  • Then, log in to Digital Banking and choose the "Authenticator App" choice from the verification code option list and click Next.
  • The Authy Desktop app will send a code notification. (Important: the Authy app has to be running to send notifications.)
  • Copy the code from the app.
  • Enter the verification code to complete authentication.

Maturity date of a CD is not currently available in digital banking, please log in to Digital Banking to send us a secure message or give us a call at (307) 721-5600.

No.

You can hide your account by logging in to digital banking. Then go to:

  • The account you wish to hide
  • Click the Settings Tile
  • Under Display options, toggle off display
     

You can change/update username, password and phone number for 2-Factor authentication code for digital banking in Account Settings.
To access Account Settings, click on your name on the top right corner or click on the slideout menu on mobile and then select Settings. In the settings page, click on Security and edit as needed.
 

To open a checking account online, click the Checking button at the top of our web page, then click the orange Apply Now button.
You must call or come in to open a new business checking account or an additional checking account. 

Money Manager is a free online Financial Management Tool that allows you to track spending, set budgets, and plan your financial future by combining information and transactions from all of your financial accounts, both inside and outside the credit union. 

Mobile deposit limits are based on the type of checking account you have. These limits include a daily dollar amount and number of items deposited daily. If you have specific questions, please give us a call at (307) 721-5600.

You should retain the check for seven days after the deposit has posted to your account. After that time, you may shred it.

Bill Pay allows you to pay anyone, anywhere right from your computer or mobile phone. There is no limit to the number of bills you can pay, and this service is free to all members with a checking account. Bill Pay is offered through digital banking.

  • Tap the slideout menu and select Settings.
  • Tap Security in the menu.
  • Tap the toggle next to Touch ID.
  • Select Enable Touch ID.
     

Yes, you can!
You can customize a unique Dashboard set up for each of your devices. Changes to one device's Dashboard layout will not affect the arrangement on other devices. 

Go to Settings in digital banking to update your information. You can access Settings through the menu in mobile banking or by clicking on your name on the top right corner in online banking.

There is no need to enroll in digital banking if you have previously enrolled in online banking with UniWyo. Log in with your existing online banking credentials on either the digital banking website or the new mobile banking app. If you are having trouble logging in, you can reset your password to recover access to your account.
If you have not previously used online banking, then you will have to go through the enrollment process.

Money Manager is a Personal Financial Management tool that you can use online or from your mobile device. To access:

  • Log in to either digital or mobile banking
  • On the dashboard click on any account to go to the account details page
  • On the account details page, from the options section, click on the MyFinance link
  • If you have not previously used Money Manager your UniWyo accounts will automatically sync and you can begin tracking spending, setting budgets, and planning your financial future.
     

Two-Factor Authentication is a security measure that allows you to request a one-time access code to log in to digital banking. The code enhances the security by creating an added layer on top of your unique username and password. This security process helps to verify you and better protect your credentials and the accounts you can access.

Alerts will need to be re-entered in the new system. To set up alerts in digital banking:

  • Log in 
  • Select the account you would like to set up an alert for
  • Click Alert preferences in the menu or Manage alerts in mobile
  • In the Balance alerts section, select Add alert.
  • Select Above or Below, and then input a dollar amount.
  • In the Alert/Notify by field, select Email, Text message, or In-app message.
  • Select Add Alert to save the alert
  • Repeat steps for Transaction alerts
     

To transfer between two UniWyo accounts in digital banking:

  • Log In
  • Click Move Money > Transfers > Make a Transfer online or tap the slideout menu > Transfer > Make a Transfer in the mobile app
  • Select your To and From account and amount
  • Click More Options to change the frequency and date if desired
  • Click Submit
     

Account statements and tax documents can be downloaded from digital banking. These are only available for accounts already enrolled in eStatements.

  • Log In
  • Click on any account listed
  • Click on Documents from the Account Details page in the options menu
  • Statements and Taxes will be listed for each year available

This error is present during the enrollment process and means that the phone number you entered does not match the phone number we have on file. If you have an alternative phone number, you can try again. If you would like to update your phone number in our system or need other assistance, please contact us at (307) 721-5600.

You can rearrange the order your accounts display in digital banking to reflect the sequence you want.

  • Log In
  • From the Accounts click on the three dots and click Organize Accounts in online or click the opposing arrows in mobile
  • Drag and drop the accounts to rearrange the order
  • Click Done
     

You can change your username or password at any time in digital banking.
To change username:

  • Log in 
  • Select your username icon in the top right corner or menu in mobile banking
  • Select Settings and then select Security option on the left side menu
  • In the Username field select Edit
  • Enter your current password when prompted
  • Change your username and select Save
     

To change password:

  • Log in 
  • Select your username icon in the top right corner or menu in mobile banking
  • Select Settings and then select Security option on the left side menu
  • In the Password field select Edit
  • Enter your existing password, and then enter a new password
  • Select Save
     

Blocking your debit card is easy in digital banking. It's just as easy to unblock it as well!

  • Log in
  • Under the Card Management tile, click the toggle slider to turn the desired card off
  • If you wish to turn the card back on, simply click the toggle next to the blocked card to turn it on
     

You can add an alert in digital banking:

  • Log in 
  • Select the account you would like to set up an alert for
  • Click Alert preferences in the menu or Manage alerts in mobile
  • Under Alerts
  • In the Balance alerts section, select Add alert.
  • Select Above or Below, and then input a dollar amount.
  • In the Alert/Notify by field, select Email, Text message, or In-app message.
  • Select Add Alert to save the alert
  • Repeat steps for Transaction alerts
     

You can add notes, tags, and images to any transaction inside of digital banking. To begin:

  • Log in
  • Click on any account
  • Click on Transactions (in mobile)
  • Select the Transaction you wish to edit and pull up the transactions details page
  • Click on the appropriate icon for one of the following: 
  • Add Tags
  • Add Notes
  • Add Images
  • Follow the on screen prompts to update the transactions
  • Close the transaction detail page or tap < Transactions in mobile
  • Any tags, notes, and images attached to transactions will be accessible on all devices when you log in to digital banking in the future. 
     

Account transactions can only be downloaded in digital banking.

  • Log In
  • Click Accounts
  • In the Accounts section, select the account you like to download transactions for.
  • In the Activity area, select the download icon next to the print and search icon.
  • On the Download Activity window, select the Date range and File Type and click Download.
     

Account transactions can only be printed in online banking.

  • Log In
  • Click the Accounts tab
  • In the Accounts section, select the account 
  • On the Activity section, select the printer icon. Only transactions that show in the Activity section will print.
  • A print screen appears with a print preview and print configuration options.
  • Using the dialog, configure the print settings and select Print.
     

Mobile deposit is available for all checking accounts, but you must enroll first. Mobile deposit can only be done through the mobile app.

  • Log in
  • Select Deposit under your checking account OR select Deposit Check from the slideout menu in the mobile app
  • Click Enroll Account and go through the sign-up steps
  • Once your request has been processed and approved, tap Deposit a Check 
  • Enter the check amount
  • Tap Continue
  • Select the account to deposit to
  • Take a picture of the front of the check and tap continue
  • Take a picture of the back of the check and tap continue
  • Verify the information and tap Submit
     

For your security your account will time-out after 10 minutes of inactivity.

This error is present during the enrollment process or when updating credentials. Click on Show Rules below the username and password field to see the credential requirements.

This error is present during the log in process and typically means that our records show that you have previously created an account with us. If you forgot your username and password, on the log in page click Forgot? Follow the steps to recover your account. For further assistance, please call us at (307) 721-5600.

To help ensure the safety of your personal information online, create unique IDs and passwords so that they cannot be easily guessed and never share them with anyone. The requirements for log on credentials are as follows:
Digital Banking ID:

  • Must be 6-12 characters in length
  • Must start with a letter
  • Can contain both numbers and letters
     

Digital Banking Password:

  • Must be 8-10 characters in length
  • Must contain a minimum of 1 non-alphabetic characters
  • A given character cannot appear more than 4 times in a password
  • Allowable special characters: !"#$%&()+,-/;<=>?[\]^_`{|}*'
     

Yes, all existing scheduled transfers in the previous digital banking system have been moved to the new system. This includes:

  • External Transfers - Between UniWyo and other Financial Institutions
  • Account Transfers - Within UniWyo between your accounts or to other members
     

Yes. The Apple app is available on the App Store and the Android app is available on Google Play. Learn more about what the new app can do at (link).

You will not have to re-enroll in eStatements. If you have not yet enrolled in eStatements, we encourage you to do so. The new digital banking site will make accessing your account and statement information easier than ever.

Digital Banking only supports the latest versions of Microsoft Edge™, Google Chrome™, Apple® Safari®, and Mozilla® Firefox®. Please make sure to keep your browsers up-to-date to ensure safe browsing and uninterrupted access to digital banking.
I'm not able to log in to online banking when I click on the login button
You need to clear your cache in Chrome to remove all cookies. If you need further assistance please contact us at (307) 721-5600.
 

When you are using the mobile app, there is not a log out button to push. You can exit the app by going to a different app or your home screen. Each time you navigate away from the app, your active session is ended, which serves the function of a log out button. When you navigate back to the app, you will be asked to re-authenticate, and if you have quick access features such as FaceID, TouchID, or passcode log on, you can gain access quickly each time.
If you want to remove the connection between your device and your account altogether, you can go to the Menu > Name > Sign out. This will remove all association between your account and the mobile device and app you are using. Each time you attempt to access the app after this, you will have to put in the full username, password, and 2-Factor authentication to authorize your account on that device.
 

An email and a phone number are required for the two-step authentication. The one-time access code will be sent via text or phone call. The phone number must match our records for the additional security layer to work correctly. 

The Apple mobile app requires a minimum version of iOS 11. The Android mobile app requires a minimum version of Android 5.0. If your device cannot install the app because of minimum version issues, you can navigate in your mobile browser to uniwyo.com and tap the Login button. Here you can sign into Digital Banking and utilize most of the same functionality as the native app. You will not be able to perform mobile check deposit through the Digital Banking platform.

All Pay a Person payees you have previously set up will be listed in with the company payees in a single payee list when you attempt to make a payment. This can be found by logging in to the app, clicking the menu in the upper left-hand corner and clicking Payments.
To set up a new Pay a Person payee, simply go to the list of payees and click the + (plus sign) and select Person.
 

External Transfers are not available for international institutions. External Transfers are processed using Routing and Account numbers only.
If you would like to set up an international or domestic wire, please contact us at (307) 721-5600.
 

Text alerts or notifications set up in online or mobile banking will come from 53608.
The first time you receive an alert you will also be provided a link to terms and conditions.  This will only be present on the initial message and all future messages will simply be your alert.
 

  • Log in
  • Click Move Money > Payments, or Under the Payments tile, tap Make a payment in the mobile app
  • Select the + New Payee button , or tap + in the top right corner in the mobile app
  • Verify password if necessary
  • Choose to Add a bill or Add a person, or tap Company or Person in the mobile app
  • Fill in the essential information for your payee
  • Click Submit
     
  • Log in to digital banking
  • Click Move Money > Payments
  • Click Manage Payments on the top right
  • To print past payments, click View more from the History section. To print pending payments, click View more from the Pending section.
  • Enter your desired date range and click Search or click the Transactions drop-down and choose a term
  • Select your Category, Payees, and Status from the drop-down at the top
  • To print, select Print from the Transactions dropdown
     

There are many reasons a check may be rejected when being deposited remotely. You may want to check to see that the image of the check is clear, the check is made out to an account holder, and the check is filled out and endorsed.
If the problem continues, please contact us at (307) 721-5600 or send a message to us through digital banking.
 

To update your contact information in digital banking, go to “Settings” and edit your address, email and phone numbers. These changes will update your UniWyo account. You can also contact us at (307) 721-5600 or fill out the form online

Once logged in to Digital Banking, you can select Messages from the mobile menu or click on the envelop icon in online banking

  • To start a new secure message, click Start a Conversation
  • Type your message and click Send
  • A member consultant will be in contact with you to assist you
     

A member ID or account number was assigned to you when you opened your account. It can be found at the top of your account statement. If you can't remember or find it and you need help accessing your account, please contact us at (307) 721-5600.

If you would like to use Authy for multi-factor authentication in digital banking:

  • Please start by downloading the Authy App.
  • Next, you will need to set up your Authy account using the same phone number you used for digital banking enrollment (works best with a mobile number).
  • You will need to choose how you would like to receive the Authy registration code.
  • Enter the registration code you received either by text or phone call.
  • Then, log in to Digital Banking and choose the "Authenticator app" choice from the verification code option list and click Next.
  • Authy will send a code notification. Copy the code from the app. (You will need to Allow Notifications for Authy in your settings.)
  • Enter the code and successfully log in.
     

To reset your account please call us at (307) 721-5600.

You can recover the account by going through the “Forgot Password?” steps in digital banking.
If you do not have your member number, a Contact Center Officer may assist you, please contact us (307) 721-5600. 
 

Account statements and tax documents can be downloaded from digital banking. These are only available for accounts already enrolled in eStatements.

  • Log in to digital banking
  • Click on any account listed
  • Click on the Documents tile
  • Statements and Taxes will be listed for each year available
     

UniWyo is a full-service credit union with branches in Cheyenne and Laramie, including on-campus at the University of Wyoming.