Fraud Center

  • Protect your privacy 
  • Safeguard your UniWyo accounts
  • Get a better handle on fraud threats

Stay ahead of fraud: latest trends & tactics.

There are numerous ways schemers and scam artists try to access your personal and financial information. But you don't need to fight them alone.

  • Please be aware of fraudulent texts, spoofed calls, and websites impersonating UniWyo.
 

If you believe you may have given personal information over the phone or online to a scammer, please contact us as soon as possible at (866) 486-4996.

Help identify and stop fraud.

  • Protect your information: UniWyo will never ask you for your two-factor authentication code, digital banking password, social security number, or other personal information unsolicited. 
  • Fraud alerts: If there is suspicious activity on your account, you'll receive an automated text, email, or call from a virtual assistant. Text alerts will not contain links.
  • Verify communication: Avoid clicking on links in messages. Instead, type www.uniwyo.com directly into your web browser to ensure you're on a secure, valid site.
  • Contact us directly: When in doubt, hang up and contact UniWyo directly for confirmation and support. 

Fight fraud with federal resources.

Learn more by visiting USA.gov or The Federal Trade Commission.

Have more questions?

Please contact us as soon as possible at (866) 486-4996.

Please contact us as soon as possible at (866) 486-4996 to have your login information changed.

Log in to your online banking or the mobile app and turn off your debit card. Call us or stop by a branch to have the card replaced and dispute the charges. If you don't have online banking, contact us as soon as possible.

If UniWyo suspects there were fraudulent transactions, you will receive an automated text asking you to confirm if the charges were valid or not. There will NOT be a link in the text alert. Your card will be temporarily turned off until you send a confirmation text. If you confirm that it was fraud, your card will be blocked, and you will need to contact us to get it replaced.

Call us or stop in-brach to confirm its validity.

If UniWyo suspects there were fraudulent transactions, you will receive a phone call from a virtual assistant asking you to confirm if the charges were vaild or not. Your card will be temporarily turned off until you confirm the charges. If you confirm that the transactions are fraud, your card will be blocked. Contact us to get it replaced.

Hang up and call us directly. If it was actually UniWyo contacting you, we won't take it personally.

Forward the email to [email protected], and we will investigate it.

Yes! If fraud was suspected on your debit card, and you confirm that there was no fraudulent activity, you can continue using your card.

UniWyo is a full-service credit union with branches in Casper, Cheyenne, Cody, Douglas, Glenrock, Laramie, and on-campus at the University of Wyoming.

Digital Wallet

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