Fraud Center
- Protect your privacy
- Safeguard your UniWyo accounts
- Get a better handle on fraud threats
Credit Union Scam
Scammers impersonate credit unions or financial institutions to steal personal information like Social Security numbers, 2FA codes, or card details.
Impersonation Scam
Scammers pose as trusted figures—like family, officials, or company reps—to steal money, personal info, or account access.
Tech Support Scam
Scammers pose as tech support to access your computer, steal personal info, or charge for fake services.
Toll Scam
Scammers mimic toll agencies, tricking people into paying fake toll fines or fees via fake websites, phone calls, emails, or text messages.
Romance Scam
Scammers create fake relationships to manipulate people into sending money or personal info through made-up emergencies or hardships.
Package Delivery Scam
Scammers pose as delivery companies, claiming a package issue to steal personal info or payment.
When in doubt, give us a call.
We are here to help.
If you believe you may have given personal information over the phone or online to a scammer, please contact us as soon as possible at (866) 486-4996.
Help identify and stop fraud.
| Protect your information | Fraud alerts | Verify communication | Verify links |
|---|---|---|---|
| Never share personal info unless you initiated the contact. Keep two-factor authentication codes, passwords, card numbers, and SSNs private. | If there is suspicious activity on your account, you will receive an automated text, email, or call from a virtual assistant. These alerts will not contain links and will only verify the attempted charges on your account. | Validate the person you are speaking with. Scammers can spoof numbers and emails to gain your trust. If something seems suspicious, hang up immediately. | Avoid clicking on links from unknown numbers and emails. Research the link online, or visit the trusted webpage, such as typing www.uniwyo.com into the search bar. |
Have more questions?
Please contact us as soon as possible at (866) 486-4996.
Please contact us as soon as possible at (866) 486-4996 to have your login information changed.
Log in to your online banking or the mobile app and turn off your debit card. Call us or stop by a branch to have the card replaced and dispute the charges. If you don't have online banking, contact us as soon as possible.
If UniWyo suspects there were fraudulent transactions, you will receive an automated text asking you to confirm if the charges were valid or not. There will NOT be a link in the text alert. Your card will be temporarily turned off until you send a confirmation text. If you confirm that it was fraud, your card will be blocked, and you will need to contact us to get it replaced.
Call us or stop in-branch to confirm its validity.
If UniWyo suspects there were fraudulent transactions, you will receive a phone call from a virtual assistant asking you to confirm if the charges were valid or not. Your card will be temporarily turned off until you confirm the charges. If you confirm that the transactions are fraud, your card will be blocked. Contact us to get it replaced.
Hang up and call us directly. If it was actually UniWyo contacting you, we won't take it personally.
Yes! If fraud was suspected on your debit card, and you confirm that there was no fraudulent activity, you can continue using your card.
Forward the email to [email protected], and we will investigate it.
- Identity Theft: How to protect your identity
- Be aware of popular/current scams
- Opt out of having your information shared and stop receiving "junk" mail, calls, offers, etc.
- Protecting your kids online
- Online security: Protecting your apps and devices
- How to identify and report scams and fraud
Learn more by visiting USA.gov or The Federal Trade Commission.
UniWyo is a full-service credit union with branches in Casper, Cheyenne, Cody, Douglas, Glenrock, Laramie, and on-campus at the University of Wyoming.